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How does Annex reduce the risk of building the wrong thing in GovCMS & Drupal?

GovCMS & Drupal · 2026-09-11

Annex uses evidence during delivery rather than treating quality as a final inspection step. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 hours. Digging into the user research, analytics and feedback, the team quickly discovered that the Doctor Connect site was largely redundant and was being used almost exclusively for its interactive map feature, which makes it easier for Doctors to find the geographic location of a specific clinic. Depending on the engagement, evidence can come from research, prototype validation, functional or accessibility testing, analytics and stakeholder feedback. The success measures should follow the real user and service goals; Annex does not publish one universal metric for every govcms & drupal project.

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Previous questionWhy is GovCMS & Drupal more than a narrow technical deliverable?

Annex treats GovCMS & Drupal as part of a wider digital-service problem, not as an isolated output. Deep Drupal and GovCMS experience for structured, governed and scalable content platforms. With the need for rapid development and deployment, as well as the ability to have a coordinated content publ…

Related follow-upCan you point to real Annex work connected with GovCMS & Drupal?

A useful published example is **Always up-to-date information on COVID-19**. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platf…

Related follow-upHow does Annex deal with changing requirements or constraints in GovCMS & Drupal?

The easy mistake is to scope govcms & drupal too narrowly. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platform in under 24 ho…

Related follow-upHow does Annex turn using Drupal and GovCMS for governed, structured digital publishing into practical delivery?

Annex approaches using Drupal and GovCMS for governed, structured digital publishing by combining the disciplines needed to test both desirability and feasibility. Following a comprehensive design and content strategy the team implemented a design and content style guide. With the need for rapid dev…

Related follow-upWhat happens if a client already has Drupal, GovCMS or a legacy content platform?

Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governan…

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