Public Q&A

How does Annex turn organising complex information so people can find and understand what matters into practical delivery?

Information Architecture & Content Design · 2026-09-11

Annex approaches organising complex information so people can find and understand what matters by combining the disciplines needed to test both desirability and feasibility. Informed by the insights gained from Discovery, the team developed an Information Architecture (IA) and supporting navigational structure that makes it easy for Energy Innovators to find relevant information and tools they need to achieve their goals. Our experience design process will help you identify the right problems, which we then solve with you through design, thorough testing and continuous iteration. The pattern across its published work is discovery first, evidence where it is useful, and then iterative design and technical delivery rather than a fixed one-size-fits-all method.

Useful next steps

Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.

Continue The Conversation

Natural Follow-Up Questions

These questions continue the same line of enquiry rather than starting a completely unrelated topic.

Previous questionWhy is Information Architecture & Content Design more than a narrow technical deliverable?

Annex treats Information Architecture & Content Design as part of a wider digital-service problem, not as an isolated output. Structuring information so users can find, understand and act on complex content. We partnered with AER to help them better understand the problem to be solved, then name, br…

Related follow-upCan you point to real Annex work connected with Information Architecture & Content Design?

A useful published example is **Always up-to-date information on COVID-19**. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. With the need for rapid development and deployment, as well as the ability to have a coordi…

Related follow-upHow does Annex deal with changing requirements or constraints in Information Architecture & Content Design?

The easy mistake is to scope information architecture & content design too narrowly. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. With the need for rapid development and deployment, as well as the ability to have …

Related follow-upHow does Annex reduce the risk of building the wrong thing in Information Architecture & Content Design?

Annex uses evidence during delivery rather than treating quality as a final inspection step. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. Following a comprehensive design and content strategy the team implemented …

Related follow-upWhat happens if a client already has a content-heavy site, document library or government service?

Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. Throughout the development process, Annex worked with Pragma Partners content writers and created a pre-production environment where DVA c…

Related visual examples

A short visual sample connected to this answer or its topic.

Working…

Please wait while the site completes this action.