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What does an evidence-led Annex approach to Government Digital Services look like?

Government Digital Services · 2026-09-11

Annex approaches delivering public-facing digital services in complex government environments by combining the disciplines needed to test both desirability and feasibility. These examples show experience with public-facing services, complex workflows, accessibility, governance, content publishing, testing and secure digital delivery. Building everything from small applications for startups & not-for-profits, to complex Government applications and websites, we are always enthusiastic about bringing your projects to life. The pattern across its published work is discovery first, evidence where it is useful, and then iterative design and technical delivery rather than a fixed one-size-fits-all method.

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Previous questionWhat business problem is Government Digital Services intended to solve?

Annex treats Government Digital Services as part of a wider digital-service problem, not as an isolated output. Annex experience designing, building and supporting complex Australian public-sector digital services. These examples show experience with public-facing services, complex workflows, access…

Related follow-upCan Government Digital Services be improved incrementally within existing government systems, GovCMS or integrated platforms?

Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governan…

Related follow-upDoes Annex force a particular platform or method for Government Digital Services?

Annex's published work does not point to a single mandatory toolset for government digital services. Public examples and capability pages reference Drupal, GovCMS, JavaScript, ReactJS, NodeJS, NextJS, Sitecore, SharePoint, Azure, AWS, Google cloud services, Auth0, Stripe, Firestore, Storybook and ot…

Related follow-upHow can a team tell whether it needs Government Digital Services rather than just another feature?

A strong signal is when public services must work for broad audiences under policy and operational constraints. Building everything from small applications for startups & not-for-profits, to complex Government applications and websites, we are always enthusiastic about bringing your projects to life…

Related follow-upWhat can buyers learn from Annex case studies about Government Digital Services?

A useful published example is **Always up-to-date information on COVID-19**. With the need for rapid development and deployment, as well as the ability to have a coordinated content publishing workflow with governance, the Annex team worked with GovCMS to setup a new website on the GovCMS SaaS platf…

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