A strong signal is when limited time requires testing effort to be prioritised intelligently. We took a risk based approach to testing to ensure good coverage of the highest priority features within the timeframe. These examples show experience with public-facing services, complex workflows, accessibility, governance, content publishing, testing and secure digital delivery. Annex's published work suggests diagnosing the underlying service, content, experience and technology constraints before locking into a solution. That is when quality assurance & acceptance testing becomes useful: when the organisation needs to understand the real problem, not merely commission another feature.







