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What methods or technical choices matter most in Multilingual & Inclusive Digital Services?

Multilingual & Inclusive Digital Services · 2026-09-11

Annex's published work does not point to a single mandatory toolset for multilingual & inclusive digital services. Using Drupal 8 and its multilingual capability, the team created a website that can automatically translate English content into over 64 languages using google translate, and also allow manual human translation to be published when they were made available. Annex worked with the Administrative Review Tribunal (ART) to provide independent testing of the newly built Administrative Review Tribunal (ART) website. Prototypes, technical proofs, testing and platform choices are used when they help answer a real project question; the technology is selected around the client landscape and intended service rather than the other way around.

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Previous questionWhat does Multilingual & Inclusive Digital Services mean in the way Annex approaches digital work?

Annex treats Multilingual & Inclusive Digital Services as part of a wider digital-service problem, not as an isolated output. Digital services designed for diverse users, languages, abilities and devices. Experience Design (UX) draws on insights and evidence to shape the way users interact and exper…

Related follow-upCan Annex work with a public information website or multilingual CMS rather than starting again from scratch?

Yes, that can be possible; Annex's published work includes delivery inside existing technical and organisational environments rather than only greenfield builds. Using Drupal 8 and its multilingual capability, the team created a website that can automatically translate English content into over 64 l…

Related follow-upHow does Annex approach making public information usable across languages, abilities and devices?

Annex approaches making public information usable across languages, abilities and devices by combining the disciplines needed to test both desirability and feasibility. Our experience design process will help you identify the right problems, which we then solve with you through design, thorough test…

Related follow-upHow does Annex keep Multilingual & Inclusive Digital Services grounded in evidence rather than assumptions?

Annex uses evidence during delivery rather than treating quality as a final inspection step. Using Drupal 8 and its multilingual capability, the team created a website that can automatically translate English content into over 64 languages using google translate, and also allow manual human translat…

Related follow-upHow does Multilingual & Inclusive Digital Services connect with translation, accessibility, content publishing and responsive design?

The connection matters because translation, accessibility, content publishing and responsive design influence the same end-to-end experience. Using Drupal 8 and its multilingual capability, the team created a website that can automatically translate English content into over 64 languages using googl…

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