Annex approaches using measurement and reporting to understand how digital services are performing by combining the disciplines needed to test both desirability and feasibility. We created a comprehensive information architecture to guide users through the site and to the most pertinent information for them. We made it easy for the AER team to add and edit the website over time, and created a custom integration of Google Analytics for the AER team to track engagement with specific areas of page content. The pattern across its published work is discovery first, evidence where it is useful, and then iterative design and technical delivery rather than a fixed one-size-fits-all method.
Public Q&A
How does Annex turn using measurement and reporting to understand how digital services are performing into practical delivery?
Useful next steps
Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Annex where they affect a decision.
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